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Multipoint locks

Multipoint Lock Repair & Replacement in Toronto

Handle will not lift, key will not turn, or the door only locks when you push it? We repair and replace multipoint locks on fibreglass, steel and wood front doors, patio doors and French doors across Toronto and the GTA.

  • Family owned since 2010
  • Licensed and insured
  • Free quotes
  • Mobile: we come to you
Dark fibreglass front door with a sidelight after a multipoint lock replacement
4.9

Google rating, 460+ reviews

Handle will not lift

The hooks or bolts are catching on the frame, or the gearbox inside the door is worn.

Key will not turn

Often the handle is not fully lifted, the door is out of line, or the euro cylinder is worn.

Handle is loose or droops

A broken spring in the handle or the gearbox. Common on doors used every day for years.

Locks only when pushed

The door has dropped or the weatherstrip has swelled, so the locking points no longer meet their keepers.

4.9Google rating
460+Google reviews
2010Family owned since
FreeQuotes before work starts
How it works

What a multipoint lock is

A multipoint lock is one long steel strip that runs along the edge of the door. A gearbox sits behind the handle, and hooks, rollers or bolts lock into the frame at several points, usually at the top, middle and bottom.

On most doors you lift the handle up to throw the locking points, then turn the key or thumbturn to lock them in place. Because the door is held at several points, it seals better against weather and is much harder to force than a single deadbolt.

You find them on many newer GTA homes with fibreglass or steel entrance doors, on hinged patio and French doors, and on European-style doors.

Multipoint locking strip along the edge of an open front door
A multipoint strip along the edge of a front door.
Old multipoint lock strip on the edge of an open fibreglass front door
The old strip on a fibreglass front door, before we replaced it.
Repair options

Adjust, repair or replace

We check the door, the frame and the lock together before choosing a fix, so you do not pay for parts the door does not need.

Adjust the door and keepers

If the door has dropped, we adjust the hinges and keepers so the locking points meet the frame again.

Replace the gearbox

When only the centre gearbox has failed, we replace it and keep the rest of the strip.

Replace the full strip

If the strip is worn or broken, we fit a matching multipoint lock with the right size and locking points.

Euro cylinder and handles

We rekey or replace the euro cylinder and fit new handles when the old ones are loose or broken.

Before and after photos of a multipoint lock strip replaced on a fibreglass front door
Before and after on a GTA front door: the old strip was replaced with a new one.
Recent job

Multipoint strip replacement on a fibreglass door

The handle on this front door had become hard to lift and the key would not always lock. The old strip was worn, so we fitted a new multipoint lock in the existing door and adjusted the keepers on the frame.

  • Matched to the door edge and existing cut-outs
  • Keepers on the frame adjusted to the new strip
  • Handle, key and every locking point tested with the door closed
Finding the right part

Matching parts to your door

Multipoint locks look alike but are not interchangeable. A gearbox or strip has to match:

  • The brand and model, often stamped on the faceplate
  • The backset and the distance between the handle and the cylinder
  • The faceplate width and the length of the strip
  • The type and position of the hooks, rollers or bolts

A photo of the whole door edge and any markings helps us find the right part. Email it to [email protected]. If a part is no longer made, we explain the options, including a replacement lock that fits the door. See obsolete and discontinued door hardware.

We work on common brands, including:

Multipoint keepers on the frame of a fibreglass front door
Keepers on the frame. They have to line up with every locking point.
How it works

How a multipoint lock visit works

  1. Send photos

    Call us, or email photos of the door edge, the handles and any markings to [email protected].

  2. Free quote

    We tell you what we think is wrong and give you a price before any work starts.

  3. Repair at your door

    We adjust, repair or replace the gearbox, strip, cylinder or handles on site.

  4. Test everything

    We test the handle, key and every locking point with the door closed before we leave.

Handle getting harder to lift? Do not force it. Forcing a multipoint lock is the most common way a gearbox breaks. Call us early and a door adjustment is often enough.

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Mary MacPhee profile picture
Mary MacPhee
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We live in downtown and needed keys for our mailbox. David was a pleasure to deal with. I strongly recommend this company! Great service, flexible and easy to pay ! They accept all credit cards and debit!
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Cecilia Macphee profile picture
Cecilia Macphee
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We live downtown Toronto and had a great experience with David today. Our mailbox key broke and we needed two new ones ! Job was done in a half hour! Strongly recommend this company!
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Vanessa Ramos profile picture
Vanessa Ramos
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Sol came to over to help with our lock. Excellent communication, he was able to come right away and in a timely manner. The price is very reasonable, and he did a great job. Highly highly recommend.
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Jeffrey Jew profile picture
Jeffrey Jew
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Sol was professional, friendly, and efficient. Pricing was fair. I received top notch quality service and I definitely recommend their services.
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Alice Kim profile picture
Alice Kim
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Thank you David for your exceptional customer service and quality workmanship. Great on-the-spot problem solving and minimally disruptive to my work day. Would highly recommend.
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Joseph Kim profile picture
Joseph Kim
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Exceptional service, professional and courteous. Shaul conducted the locksmithing service and shows pride in his craft and is extremely knowledgeable. He was also able to provide many different lock options to suit my needs. I was also very impressed with his honesty. There was no pressure to upsell, he provides you the options and gives honest feedback on what he recommends. If you are serious about security, these are the professionals that wont waste your time and money. Thank you Shaul!
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Zhanyl Birru profile picture
Zhanyl Birru
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I didn’t my car keys with Sol.He was very professional . He come to my location and did in short time. I definitely recommend him to my friends and family.Thank you.
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Vivien Qian
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Technician is professional and skilled. They explained the options with details and offer affordable and the best solutions.
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tiraan tham profile picture
tiraan tham
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David was really friendly and professional. Persistent and positive. And rather than using a cuff right away to open my door, he worked on picking the lock and we didn’t damage the door at all!!!
FAQ

Multipoint lock questions

Answers about repairs, parts and how to use a multipoint lock.

Why is the handle on my multipoint lock hard to lift?

Most often the door has dropped or moved, so the hooks or bolts rub on the keepers in the frame. It can also be a worn gearbox. Try lifting the handle with the door open: if it moves freely, the door or keepers likely need adjusting.

Can you replace only the gearbox?

Often, yes. If the centre gearbox has failed and the rest of the strip is in good shape, we replace the gearbox with a matching one. If the strip is worn or the gearbox is no longer made, we replace the whole lock.

Why will the key not turn?

On most multipoint locks the handle has to be lifted all the way before the key will turn. If it is lifted and the key still will not turn, the door may be out of line or the euro cylinder may be worn.

Can you rekey a multipoint lock?

Yes. Most multipoint locks use a euro cylinder, which we can rekey or replace so old keys no longer work. Rekeying does not fix a worn gearbox, so we check the whole lock at the same time.

Can a multipoint lock be replaced with a regular deadbolt?

It is usually better to keep a multipoint lock. The door is cut for the strip, and a regular lock would leave holes and lose the extra locking points. We fit a matching multipoint lock instead.

Do you work on patio and French doors?

Yes, on hinged patio and French doors with multipoint locks. For sliding patio doors, see patio door lock and handle repair.

What photos should I send?

The whole door, both handles, the edge of the door with the strip, and any brand name or numbers on the faceplate. Email them to [email protected].

How much does multipoint lock repair cost?

It depends on whether the door needs adjusting, a new gearbox or a full strip, and on the brand. Send photos for a free quote before any work starts.

Multipoint lock giving you trouble?

Call (647) 955-3277 or email photos of the door edge to [email protected] for a free quote. We come to you anywhere in Toronto and the GTA.

Hours

Monday to Thursday: 8:30 AM to 9:00 PM
Friday: 8:30 AM to 4:00 PM
Sunday: 9:30 AM to 9:00 PM
Saturday: Closed

Based in Thornhill, Ontario. See our service areas or contact GTA Lockman.

Free quote

Request a Free Quote

Tell us what you need and where. We reply during business hours and confirm the price before booking.

Call (647) 955-3277 Mon–Thu 8:30 AM–9:00 PM · Fri 8:30 AM–4:00 PM · Sun 9:30 AM–9:00 PM · Closed Saturday